At Otherside Brewing Co. we respect your privacy and are sensitive to concerns held by users about what we are doing with information we gather through our website. In order to explain this we have set out a summary of the information we gather, how we use it, how to correct or change it, and what steps we take to safeguard personal information provided to us both online and offline.

Personal information

We obtain and gather information about our customers when we provide our services, including:

  • your server IP address
  • the date and time of your visit
  • the pages accessed and documents you downloaded
  • the browser you are viewing the site with
  • the referring URL / search engine

This information improves your online experience with our site. In addition, we use cookies* to track usage patterns at our site, as well as to offer other functionalities (such as screening for age, helping to track items in your shopping basket in our ticketing section, and ‘recognising’ you to speed up your log-in when you visit our sites).

Voluntarily information

We collect personally identifiable information, such as names, mailing addresses, and/or e-mail addresses, when you subscribe to our website or place an order. Occasionally, we may also request demographic information, such as age, gender, hobbies or interests. Often this additional information is optional or requested anonymously in connection with a survey.

Aggregate data

We only use the personal information you provide to fulfil your requests and improve our website and the services we offer.  This includes sending newsletters, e-mails or offers to our users and subscribers. A user may, at any time, opt out of receiving such information.

Occasionally we produce reports for our stakeholders (sponsors, vendors, councils, government departments etc) containing anonymous, aggregate information about our users and subscribers, such as demographic, age and online usage information. We do not include any personally identifiable information of our users in these reports.

Use by third parties

Other than as required by law*, personal information is restricted to Otherside Brewing Co. and its contractors or suppliers who make this site. Anonymous information is available to our sponsors and promotional and business partners or stakeholders.

Changing your information

You may change your personal information (including removing it), by contacting us at via the contacts page (subject: Privacy Policy) or at:

Privacy Compliance
Otherside Brewing Co.
PO Box 111
Fremantle, WA 6959

Security of your information

We use contemporary technology to encrypt important information such as your credit card data. 

Unfortunately, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you need to be aware that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through our web site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

Other questions

If you have a question about our Privacy Policy, or would like to gain access to information we might hold about you, please contact us via the contact page (subject: Privacy Policy) or in writing at the above address.

* Cookies

‘Cookies’ store small amounts of data on your computer when you visit a website. Cookies do not contain any personally identifiable information about you and therefore cannot be used to identify you personally. Cookies are used by us purely to determine which features of our site and services we offer you like best.  This helps us improve our service to you.

* Legal disclosure

We may be required by law to release your credit card information to the card-issuing bank to confirm payment for products purchased on our web site.

Generally, we reserve the right to use or disclose any information without notice or consent as needed to satisfy any law, regulation or legal request; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of our site and our property; to protect the safety of our visitors or others; to fulfil your requests; or to cooperate in any legal investigation.

This Privacy Policy Statement was last updated on 17 May, 2017.